Ray-Ban® warrants their sunglasses against breakage due to defects in material and workmanship for two years from the date of purchase. Scratched lenses are considered normal wear and are not covered under warranty.

If service is required and you are a Ray-Ban CA customer, please pack your product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product.

Ray Ban is not responsible for packages lost in transit.

1. Your complete name, current return address, telephone number and email address.

2. A brief description of the problem or service you are requesting.

3. A copy of your dated receipt.

If the sunglasses are returned within the warranty period, and Ray-Ban finds that the breakage was due to a defect in material or workmanship, the sunglasses will be repaired or replaced at our option and returned to the sender. In the event that the damage is not due to a defect in material or workmanship additional repair charges may apply. In this event, you will receive notification of additional charges through email or letter.